How to Check Your Employment Contract in Qiwa

Working in Saudi Arabia? Knowing how to use the Qiwa platform is essential for managing your employment contract. The Saudi Ministry of Human Resources (HR Ministry) requires employers to use Qiwa to update your contract, making it easier for you to access and review it. This guide will walk you through checking your existing contract, accepting or rejecting a new one, and even requesting modifications.

Checking Your Current Employment Contract

Before you start a new job or make any changes, it’s always a good idea to review your current contract. Here’s how to do it on Qiwa:

1. Register on Qiwa: If you haven’t already, sign up for an account on the Qiwa platform.
2. Log In: Head to the Qiwa sign-in page and enter your login credentials.
3. Access Your Account: Once logged in, select “Individual Account” from the options.
4. Find Your Contracts: Tap the menu icon (three horizontal lines) and choose “Services.” Then, click on “Employment Contracts” and select “Your Current Contracts.”
5. Review Carefully: Take your time to read through all the terms and conditions of your contract. Remember, the Qiwa contract becomes the official agreement between you and your employer, replacing any previous versions.

Accepting or Rejecting a New Contract

Found a new opportunity? Your new employer will send you an employment contract through Qiwa. Here’s what you need to do:

1. Register on Qiwa (if needed): If you haven’t already, create an account on the Qiwa platform.
2. Log In: Visit the Qiwa sign-in page and enter your login information.
3. Access Your Account: Click on “Individual Account” from the menu.
4. Find the Offer: Tap the menu icon and select “Services.” Then, click on “Employee Transfers” to find the new contract offer.
5. Review the Contract: Click on “View Contract” to carefully review the terms and conditions of the new offer.
6. Make Your Choice: Once you’ve reviewed the contract thoroughly, you can either accept or reject it directly on the Qiwa platform. Accepting the contract makes it your official agreement with the new employer, recognized by the HR Ministry and the Saudi government.

Need Help with Qiwa?

If you encounter any problems while using Qiwa, you have a couple of options:

• Email Support: Send an email to their support team at support@qiwa.sa
• Call the Helpline: Reach out to the Qiwa Helpline by calling 920000105.

Requesting Modifications to Your Contract

Before accepting a new contract, you may want to discuss some changes with your employer. Here’s how to request modifications on Qiwa:

1. Log In to Your Account: Go to the Qiwa sign-in page and enter your login credentials.
2. Access Your Account: Click on “Individual Account” from the menu.
3. Find the Contract: Tap the menu icon and select “Services.” Then, click on “Employment Contracts” to find the specific contract you want to modify.
4. Request a Change: Click on “View Contract” and then scroll down to find the “Request Modification” option.
5. Explain Your Request: Choose a reason for the modification and click the “Submit the Reason” button. Your request will be sent directly to your employer for review.

Frequently Asked Questions (FAQs)

What is Qiwa?

Qiwa is an online platform in Saudi Arabia specifically designed for managing employment contracts and sponsorship transfers.

How can I check my employment contract?

You can view your current contract by logging into your Qiwa account, selecting “Employment Contracts,” and then clicking on “Your Current Contracts.”

What if I want to reject a new contract?

After reviewing the contract on Qiwa, you have the option to directly reject it on the platform.

How can I request changes to my contract?

You can request modifications by logging into your Qiwa account, selecting the specific contract, and clicking on “Request Modification.”

What happens after I accept a contract on Qiwa?

Once you accept, the contract becomes legally binding and replaces any previous agreements you had with the employer.

Who can I contact for help with Qiwa?

You can email support@qiwa.sa or call the Qiwa Helpline at 920000105 for assistance.

Is it important to read the contract carefully?

Absolutely! It’s crucial to understand all the terms and conditions of your employment contract to ensure you’re aware of